Privacy Policy for Ciclowell.com
Last Updated: 28 March 2025
At Ciclowell.com, your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and interact with our services.
By using Ciclowell.com (the "Website"), you agree to the practices outlined in this Privacy Policy. Please review this policy carefully.
1. Information We Collect
We may collect two types of information from users of our Website:
1.1 Personal Information
Personal information is any data that can be used to identify you as an individual. We collect the following personal information when you interact with the Website:
Contact Information: Name, email address, phone number, and postal address.
Payment Information: Billing information such as credit card details when you purchase services or products.
Account Information: If you create an account or subscribe to our newsletter, we collect information like your username, password, and preferences.
1.2 Non-Personal Information
We also collect non-personal information automatically when you visit our Website, including:
Cookies and Tracking Data: Information about your browsing behavior, IP address, browser type, device, and operating system. We use cookies to improve user experience and analyze website usage.
Analytics Data: We may use third-party analytics tools (like Google Analytics) to collect data on how visitors use our Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Services
a. To deliver holistic nutrition services (e.g., 1:1 consultations)
b. To process and fulfill orders from the shop section
c. To respond to your inquiries or provide customer support
2.2 Communication
a. To send you newsletters, promotional offers, and updates related to our services (you can opt-out at any time)
b. To notify you about important changes to our Website, services, or privacy practices
2.3 Improving the Website and User Experience
a. To analyze how users interact with our Website, allowing us to improve functionality, content, and design
b. To personalize content and recommendations based on your preferences
2.4 Legal Compliance
a. To comply with applicable laws, regulations, or legal processes, and to protect our rights, property, or safety.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers
We may share your information with trusted third-party service providers who help us operate the Website, process payments, or deliver services (e.g., email marketing, hosting, analytics, etc.). These third parties are required to protect your data and use it only for the services they provide.
3.2 Affiliate Partners
When you purchase products from the shop section of our Website, the transaction may be processed by an affiliate partner. These third parties are responsible for their own privacy practices, and we encourage you to review their privacy policies.
3.3 Legal Requirements
We may disclose your personal information if required by law or to comply with a legal process, such as a court order, subpoena, or government inquiry.
4. Data Security
We take the security of your personal information seriously and use reasonable precautions to protect it. This includes using encryption, secure servers, and access control measures to safeguard your data. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Ciclowell.com uses cookies and similar technologies to collect information about how visitors use the Website. Cookies are small files stored on your device that help us improve your browsing experience, personalize content, and analyze website performance.
You can control the use of cookies through your browser settings. However, if you choose to disable cookies, certain features of the Website may not function properly.
6. Your Rights and Choices
You have the following rights regarding your personal information:
6.1 Access and Correction
You may request access to the personal information we hold about you and ask us to update or correct it.
6.2 Opt-Out
You can opt out of receiving promotional emails or newsletters by following the "unsubscribe" link at the bottom of such communications or contacting us directly.
6.3 Data Deletion
You may request that we delete your personal information, subject to certain exceptions (e.g., when we are required to retain the data for legal purposes).
6.4 Cookies
You can disable cookies through your browser settings. Please note that doing so may impact your experience on our Website.
7. Third-Party Links
Ciclowell.com may contain links to third-party websites or services, such as affiliate partners or other resources. These websites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of third-party sites.
8. Children’s Privacy
Ciclowell.com is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with the revised date. By continuing to use the Website, you agree to the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: hello@ciclowell.com
